FAQ

General

Bellini Diamonds is located in the diamond district of Antwerp. Our address is Vestingstraat 3, 2000 Antwerp.

Monday - Friday 11:00 - 18:00.
Saturday closed.
Sunday 12:00 - 18:00.

Yes, the day your item is shipped, your tracking number will be sent to you by email.

Yes, all our shipments are insured for their full value and are shipped in a discreet plain box, for security purposes.

LG stands for Lab Grown. If LG is mentioned on a specific option of a product, this means that the specific option is with LG diamonds instead of natural diamonds.

Shipping

Yes, we ship orders internationally via a shipping company that is specialized in jewelry. All shipments are insured.

The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges on your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs, you will be contacted by the carrier or the customs office to arrange for the payment of any charges that
may be due. If the additional custom fees are not paid and the package goes missing on the way back to the sender, we will not issue a refund to the
buyer.

Other

You can contact us through our contact page! We will be happy to assist you.